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Technical Services

Dedicated Field Service and Support

Star West Petroleum has a dedicated team, and support from our lubricants manufacturers, leading with Phillips 66.
Our experienced Technical Services Group is the backbone of the products we sell. When you purchase Phillips 66-branded products, you are purchasing products that have been approved for use by OEM Standards. The Technical Services Group is involved in the field testing of mining, forestry and construction products and knows the applications inside and out. We are always available to assist you in maximizing performance.
Contact the Technical Services Group for help with:

  • Assisting with product selection and optimization
  • Lubrication Optimization Assessments
  • Testing – Oil Analysis Program, and interpreting results
  • Technical Assistance and Training
  • Complete Inventory of Bulk and Packaged Lubricants
  • Full Inventory Services including Tank Monitoring
  • Bulk and Equipment Tagging and Labeling
  • Operational Cost Savings Projects
  • Hydro Carbon Audits
  • Customized Product Formulations


Joshua Mercer, CLS, MLAII. Director, Technical Services and Training
STLE Certified Lubrication Specialist ICML Certified Machine Lubricant Analyst II

Consider us an integral part of your lubrication team. Joshua Mercer is our in-house Technical Service specialist, available to provide hands-on support, offer product advice and train your staff. He knows your heavy equipment needs and will work with your maintenance teams to ensure the lubricant products are applied correctly and working properly. Josh always looks for opportunities to help your maintenance staff maximize equipment life and operations continuity.

The Technical Services Group

  • Star West Petroleum – In House Technical Support and Training
  • Phillips 66 – Research and Development, Product Formulations & Technical Support
  • Phillips 66 – North American Mining Group, Field Services
  • Petron Corporation – Global Lubricants Technical Support
  • Summit Lubricants – R&D Industrial Experts, Air & Gas Compression Specialists – Synthetics

Top tier lubricant management program

Our focus has always been service, exceeding your expectations, based on our customized Top Tier Lubricant Management Program. These have included Oil Analysis Programs, consistently upgrading lubrication assessments, product consolidation, troubleshooting issues, and developing drain extension protocols to maximize equipment life. We have assisted and made recommendations on bulk lube storage and handling. We have worked closely with maintenance personnel to improve oil cleanliness through improved filtration methods and on-site training for lubricant storage and handling.

  1. Oil Analysis Program
  2. Drain Extension Protocols
  3. Extending Critical Equipment Component Life
  4. Specialized Underground Mining Lubricants
  5. Lubricants Product Consolidation
  6. Maintenance Personnel Training
  7. Product Trials
  8. Lube Oil Storage Assessment and Recommendations
    • DEF Management
    • Conversion of Packaged Products to Bulk
  9. Environmental Initiatives and Lubricant Products
  10. Customized Product Formulation
Star West Petroleum Ltd has achieved Phillips 66 TOP TIER Marketer status for exceeding quality, safety and environmental operations standards.
The elite recognition is awarded to a select number of Phillips 66 Lubricants distributors that have exceeded the company’s rigorous Marketer Operations, Safety and Environmental Standards.

The Star West team is very responsive and willing to come up with innovative solutions to problems. Their technical support is fantastic and it’s nice knowing that support is a short phone call and/or e-mail away. Local support is a huge bonus.

Iftkhar Amhed, Purchasing Manager, GILBERT SUPPLY CO. Vernon, BC. Star West customer since 2012.