Lubricant TechnicalServices

Dedicated field service and support — Star West in-house specialists backed by Phillips 66 R&D, Petron, and Summit technical teams.

The Backbone of What We Sell

A dedicated team. OEM-approved products. BC-based support.

Star West Petroleum has a dedicated team backed by our lubricants manufacturers — leading with Phillips 66. Our Technical Services Group is involved in the field testing of mining, forestry, and construction products and knows the applications inside and out. We're always available to help you maximize performance.

What We Help With

Ten capabilities, one phone number.

Download Services Brochure
  • Product selection & optimization

    Match the right Phillips 66 / Petron / Summit product to your equipment and duty cycle.

  • Lubrication Optimization Assessments

    On-site walkthrough to find gaps — contamination, cross-use, mis-applied products.

  • Oil Analysis Program

    Testing, trending, and interpreting results. Catch failures before they happen.

  • Technical assistance & training

    Hands-on training for maintenance teams — storage, handling, application.

  • Bulk & packaged lube inventory

    Complete inventory of all product sizes from cases to totes to bulk.

  • Full inventory services

    Tank monitoring, scheduled top-ups, and supply continuity.

  • Bulk & equipment tagging

    Colour-coded labelling system so the right product ends up in the right place.

  • Operational cost savings projects

    From single-SKU consolidation to full programs that reduce downtime and spend.

  • Hydrocarbon audits

    Environmental audits of lubricant and fuel handling across your operation.

  • Customized product formulations

    When the catalog doesn’t have exactly what you need, Phillips 66 R&D can build it.

Joshua Mercer — Director, Technical Services and Training

Meet the Team

Joshua Mercer

Director, Technical Services & Training

STLE Certified Lubrication SpecialistICML MLA II

Consider Josh an integral part of your lubrication team. Our in-house Technical Service specialist, he provides hands-on support, product advice, and training for your staff. He knows heavy equipment and works with your maintenance teams to make sure lubricants are applied correctly — always looking for opportunities to extend equipment life and operations continuity.

The Technical Services Group

One program. Five teams behind it.

  • Star West Petroleum

    In-house technical support and training, field service, and program management across BC.

  • Phillips 66

    R&D, product formulation, and technical support from the largest lubricant manufacturer in North America.

  • Phillips 66 — NA Mining Group

    Field-service specialists embedded with mining fleets across the continent.

  • Petron Corporation

    Global lubricants technical support for heavy-industry applications.

  • Summit Lubricants

    R&D industrial experts specializing in air and gas compression synthetics.

Top-Tier Lubricant Management

A program built around your operation.

Our focus has always been service — exceeding expectations through a customized program. Oil analysis, lubrication assessments, product consolidation, troubleshooting, drain extension protocols, bulk handling, filtration upgrades, and on-site training for storage and handling.

  1. 01

    Oil Analysis Program

  2. 02

    Drain Extension Protocols

  3. 03

    Critical Component Life Extension

  4. 04

    Underground Mining Lubricants

  5. 05

    Product Consolidation

  6. 06

    Maintenance Training

  7. 07

    Product Trials

  8. 08

    Lube Storage & DEF Management

  9. 09

    Environmental Initiatives

  10. 10

    Customized Formulations

Phillips 66 Top Tier Marketer

Recognition

Phillips 66 Top Tier Marketer status.

Star West Petroleum Ltd has achieved Phillips 66 Top Tier Marketer status for exceeding quality, safety, and environmental operations standards.

This elite recognition is awarded to a select number of Phillips 66 Lubricants distributors that have exceeded the company's rigorous Marketer Operations, Safety, and Environmental Standards.

“The Star West team is very responsive and willing to come up with innovative solutions to problems. Their technical support is fantastic and it's nice knowing that support is a short phone call and/or e-mail away. Local support is a huge bonus.”

Iftkhar Amhed

Purchasing Manager, Gilbert Supply Co. — Vernon, BC · Star West customer since 2012

Manufacturer Partners

Phillips 66 LubricantsPhillips 66 AviationKendallPetronSummit

Book a lubrication assessment.

Tell us about your fleet and we'll put a program on the table — oil analysis, storage audit, drain intervals, and training. A short call to the nearest office gets it started.